Accessibility assessment in mobile applications for android

Abstract

At present, the lack of adequate methods to test whether a mobile application is accessible has become a major challenge for accessibility experts. This study was applied to ten mobile applications, the most popular according to PCMAG. We propose to use the Web Content Accessibility Guidelines 2.1 through manual review and automatic review with the Google Play Store Accessibility Scanner validator for the Android. The evaluation results of the mobile applications indicate that the applications are not accessible because they do not comply with the minimum required level proposed by WCAG 2.1. The research proposes suggestions to improve and raise awareness among the designers of mobile applications, in such a way that more inclusive mobile applications accessible to all types of users are built. © Springer Nature Switzerland AG 2020.