Digital Competency Enhancement in Personnel Training and Development: A Literature Review of Current Trends and Challenges

Abstract

In a perpetually advancing technological landscape, workforce training and development centered around digital competency and computer science principles are critical for ensuring the organizational resilience and competitiveness. This study undertakes a bibliographic analysis of technology-focused personnel training and development, aspiring to identify the strategies implemented, benefits perceived, and challenges emerging in this digital era. Three foundational research questions are outlined: What strategies are employed in technology-focused continuous training? What benefits do workers acquire after technology-centric training? And what are the prevalent challenges in digital skills training? A literature search approach was deployed to answer these queries, executing a meticulous analysis of 33 significant scientific papers. The results indicate a burgeoning trend towards virtual, technology-driven training, and the usage of practical simulations in training. It was also confirmed that continuous technology-focused training creates positive impacts on both work performance and worker attitudes. However, challenges like resistance to change and technological limitations persist in certain organizations.