Validation of a Scale of Labor Skills in Crisis Situations

Abstract

All organizations can have a crisis time, in recent years, some factors such as the pandemic, political and economic problems have shown that workers need to develop skills to manage new dynamics and create employment strategies. "The organization must have a good performance that is oriented towards the vision, mission, goals and objectives of the organization. For this we need qualified human resources, because good training and other supportive social spaces are needed to improve the quality of human resources"[1]. One of the key challenges for government organizations today is to deliver performance effectively and efficiently. Therefore, the purpose of this study is to validate the work skills scale in times of crisis, which can be used to find out the knowledge, skills, abilities and attitudes of employees to manage staff training in the future. Currently, only a few instruments allow measuring work skills during a crisis, this instrument measures orientation to results in different situations, building relationships, vision and foresight, decision-making, creativity, resilience, emotional intelligence, social networks in each question. This study validates the Competencies for Working in Crisis as a new psychometric tool. The scale was validated after collecting data from 401 SME (small and medium-sized enterprises) employees from different provinces in the Ecuador. It is a descriptive study, non-experimental and longitudinal. Factor structure, reliability and validity measures were also examined using SPSS-21 statistical procedure. Finally, for the analysis of internal consistency, Cronbach's Alpha coefficients were calculated with values (.78), which is considered acceptable [2].